ymir Casino & Sportsbook Data Care

This page describes what we collect when you use ymir and how we keep that data protected. We at ymir handle your personal information—name, email, address, payment details, and account activity—with the same care we apply to every other aspect of our service. Your privacy is not a secondary concern; it is built into how we operate as a platform.

We collect data only to serve you: to verify your identity, process your deposits and withdrawals, settle your bets, investigate disputes, and comply with applicable law. We do not sell your information to advertisers. We do not share your football betting history or live-dealer play with third parties for marketing purposes. This policy outlines exactly what we do with the data you entrust to ymir.

If you have questions about how we handle your information or wish to exercise your data rights, our support team can guide you through the process.

What we collect and why

When you create a ymir account, we collect your full name, date of birth, email address, and phone number. During identity verification, we ask for a government-issued ID and proof of address. These steps are required by financial regulators and help us prevent fraud and money laundering. We store these documents securely and do not share them with third parties unless required by law.

We also collect payment information. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts like mobile banking, local payment, online payment, or e-wallet, we record your transaction history on ymir. We do not store your full payment credentials—your bank or e-wallet provider handles that. We retain transaction records to track your account balance, calculate any bonus turnover, and investigate withdrawal or dispute requests.

Our ymir platform logs your activity: which football markets you view (Liga 1, Piala AFF, Champions League), which live-dealer tables you join, which slot games you play, and how much you wager. We use this data to personalize your experience, detect problem patterns, and investigate account abuse. We do not sell this activity data to data brokers or advertisers.

How we use and protect your data on ymir

We use your data for five core purposes. First, to run our ymir service: we verify your identity, process your deposits and withdrawals, and settle your bets on football matches and other markets. Second, to respond to your requests—when you contact our support team, we review your account and transaction history to help you. Third, to detect fraud and abuse: we monitor for suspicious patterns like rapid account creation, unusual deposit-and-withdrawal cycles, or coordinated play across multiple accounts. Fourth, to comply with law: financial regulators and tax authorities may require us to report customer information. Fifth, to improve ymir itself: we analyze aggregate usage patterns to fix bugs, speed up our platform, and add new features.

Our ymir servers may sit outside your jurisdiction. We use encryption in transit and at rest. We limit access to your data to employees who need it—our support team can view your account details to handle disputes, our compliance team reviews identity documents for verification, and our engineering team can access logs for security investigation. We do not share your data with marketing firms, data brokers, or third-party advertisers. We do share information with payment processors and banks when necessary to complete your transactions.

We keep your data as long as your ymir account is active and for a reasonable period afterward to handle disputes and comply with law. If you close your account on ymir, we retain anonymized records for our own business analysis but delete personal identifiers after a set period unless required by regulation to keep them longer. You have the right to request a copy of your data, to correct inaccurate information, and to ask us to delete your account. Our support team will process these requests and explain any legal limits on what we can delete.

We use cookies and similar tracking tools on ymir. These help us remember your login session, load your account faster, and understand which parts of our platform are most used. We do not use cookies to track you across other websites. If you disable cookies in your browser, ymir will still work, but some features may load more slowly. We do not track you with third-party pixels or ads once you leave our platform.

We take security seriously on ymir. We use industry-standard encryption, regular security audits, and access controls to protect your data from unauthorized access. However, no system is completely risk-free. If we discover a data breach that affects your ymir account, we will notify you and our regulators as required by law. We do not promise that your data will never be compromised, only that we will act quickly and transparently if a breach occurs.

If you have privacy concerns or wish to contact our data protection officer, our support team can provide contact details. We respond to privacy requests within a reasonable timeframe and will explain any reasons we cannot fulfill a request in full. Our ymir platform operates in supported jurisdictions only, and we respect the data protection laws of each jurisdiction where we provide service.